Your most precious asset? Knowledge!

Your most precious asset? Knowledge!

During a time when some lived in a barrel and were creating a school of cynicism (Diogenes of Sinope), others made first attempts to define what is knowledge (Plato, Socrates). Long over 2000 years later, as a result of many extensive deliberations by other wise men of this world, it was concluded that knowledge is a whole of reliable information about reality along with the ability to use it. For business, knowledge means profit.

Learn and learn because education is a key to power”- the provocative polish adage that our guardians used to say, that is still a nightmare for some of us from our childhood leaves no doubt. Accumulation and skillful usage of knowledge pays off. Knowledge is the most valuable human asset and it’s important (not only for our guardians but for ourselves as well) to systematize, document and nurture. Every day there are situations in which there is a strong need to learn something new, obtain reliable information, broaden horizons and take advantage of the knowledge and experience of others.

Sources of knowledge

In the age of the internet where in a second users of the global network have access to knowledge that a medieval man would not achieve through his whole life. Sources of knowledge, i.e. documentation, blogs, reports, dedicated websites, and reference websites such as Wikipedia, are available at your fingertips (thanks to smartphones, tablets, and notebooks). Unfortunately, too often the quality and content of easily accessible knowledge are too poor to rely on.

However, looking for it in different places can be time-consuming and often doesn’t bring desired results. What can we do in such a situation? We can, and even we should create our own knowledge base. As its owners, we can confirm that maintaining our own knowledge base is a key to fast providing value and solutions to customers, which results in profits.

Knowledge as team’s shared resource 

Imagine a situation where your employee disappears. His project has been completed and closed, all the ways have been paved. Or even worse – the project hits a dead-end and requires a reaction. What do you do? You check emails! Millions of emails, first yours… then your employee… well, it didn’t help.

Now you start calling! You make long calls to people who are involved and ask for status. That didn’t help either. What now? You delegate the task! Perhaps someone else will be more efficient. It might help, but how long will it take? Tomorrow, that relegated employee might disappear as well. How much time and stress does it cost you?

What if you could collect all of your team’s knowledge in such a way that all of your employees can have access to information gathered by other team members? All of the tasks’ statuses in one place, with full access to the team’s knowledge from their desktops. It’s possible!

Your own knowledge base will allow you to:

  • Save your time – so you can focus on a task, and not on searching and verifying information
  • Improve communication between team members – so everyone can share their knowledge and benefit from the experience of others
  • Standardization of processes – so you can easily onboard new employees and so your company can grow
  • Increase the quality of the service and advantage over the competitors – so everyone can make profit from solutions applied earlier and carry out tasks better and faster

Proven solution

It’s called Easy Redmine. it’s our investment in peace and guarantee of efficient information flow. We have been using this tool for many years now for our own knowledge base. It’s an invaluable experience which in a systematic and standardized manner allows the realization of new projects based on previous ones in accordance with the best practice.

Our knowledge base is automatically created during every task. If at that point there are substantial or organizational scope errors they are easily detectable and the potential cost of repairs is the lowest possible. Basically, thanks to updating and archiving the task every new employee is able to take over the task much faster than if he had done it by himself from the beginning.

Sharing knowledge, cooperation, and shared responsibility, but also a good organization of our own work are the four most important foundations of Indevops.

Work with specialists who use knowledge base to guarantee  standardisation of set-up as well as swift implementation of your projects so you don’t have to worry about their progress!

Get to know one of the elements to increase security in your company!

Get to know one of the elements to increase security in your company!

How many websites do you use? In how many banks do you have an account?
Do you have the same password everywhere?
Where do you keep your passwords: on a piece of paper by your monitor, in a notebook, in a text file?
Aren’t you afraid of your bank account or a dating site being hacked?

We often hear about data leaks, accounts being hacked or users’ passwords databases being exposed online.

Reports on this industry websites that promote safety:

You probably use at least a dozen or even several dozen websites and you may not even remember how many there are. In most of them you have the same, or slightly different, password set. You haven’t changed it for a long time. Your passwords are uncomplicated, i.e. Pawel@1969 or Blok@da123. Additionally, some of them probably concern your company’s services.
What is it if not asking for problems that may or may not have very serious consequences? Especially in the case of companies or organisations where you have access to applications that contain very sensitive data.

How can you protect yourself against this?

The simplest solution is to use a password manager, which is available free of charge for users.

A good password manager has the following features:

  • encrypts the password database with your password to log in to the site (changing your password re-encrypts the password database, but losing the password makes passwords unrecoverable),
  • downloads the encrypted password database locally to your device,
  • has applications for Windows PC, Linux, MacOS and also for Android and iOS phones,
  • allows you to test your password database for data leaks on websites e.g. https://haveibeenpwned.com/,
  • allows you to test passwords in the database in terms of their strength so that you can correct it,
  • has a strong password generator,
  • has add-ons and applications that automatically fill in login fields for applications and websites without the need to copy and enter them manually

Using Password Manager has only benefits:

  • guarantees that you don’t have to remember many passwords,
  • you only remember one complicated password, which you do not share with anyone,
  • generates passwords that are not easy to guess,
  • does not require entering a password, so peeking at the keyboard while logging in does nothing

We have been using Password Manager ourselves since the beginning of the company, and we make sure that all passwords are generated strong. We keep both our and our clients’ passwords, and periodically verify that they are strong and haven’t been stolen.
Of course, there are other mechanisms for ensuring secure access to accounts, such as using Social Media Logins or advanced Privileged Identity Management solutions, but that’s another topic.